Decisions / High-intent surface
Pre-loaded agon
Should I Charge Per Seat or Per Feature?
Two customers with identical headcounts get very different value from your product — one team logs in daily, one logs in monthly. If you bill by seat, the heavy users are subsidized. If you bill by feature, your sales calls become hostage negotiations. Which trap do you accept?
Per-seat pricing scales with the customer's team, which is simple to explain but punishes companies that share logins. Per-feature pricing rewards depth of use but invites endless arguments about which feature belongs in which tier. The right axis depends on what your product actually meters.
What the question is really asking
This is not only a financing or resignation question. It is a decision about leverage, timing, and how much uncertainty you can afford to carry.
- Should I charge per seat or per feature?
- per seat vs per feature pricing
- how to choose a pricing axis
- feature-based vs user-based pricing
Recommended council
Ada Lovelace (Augusta Ada King, Countess of Lovelace)
Computational Imagination, Analytical Method, Symbolic Reasoning, Interdisciplinary SynthesisLovelace classifies any encountered domain — mechanical (the Difference and Analytical Engines), imaginative (flight, music, mesmerism), social-political (the Babbage partnership, the deathbed family relationships), or biographical-structural (motherhood, terminal illness) — first by its architectural form (what the structure makes possible in principle, independent of current implementation), then by its operational variables (what the structure's variables make tractable to instrument-construction), and constructs operational instruments calibrated to the load-bearing variables. The lens converts apparent unities into structurally distinct domains, apparent constraints into operational structures with workable variables, and imaginatively-motivated interests into bounded engineering problems documented in writing as the primary thinking-instrument.
Notices first: Lovelace's attention is automatically drawn to (1) the architectural form of any encountered system — what its structural decomposition makes possible in principle, rather than what its creators have framed it as doing; (2) the operational variables underlying conventional categorizations — flight reduces to surface-to-weight and wing-geometry, motherhood reduces to interruption-pattern by hour and location, terminal illness reduces to bounded-time-horizon work-vs-rest optimization; (3) the cross-domain analogies that make architectural form intelligible — the Jacquard-loom analogy for the Analytical Engine, the music example for general-symbol-manipulation, the molecular-physical analogy for nervous-system mathematization; (4) the load-bearing artifacts in any project — the Bernoulli table as the credentialing instrument of the Notes, the burial location as the symbolic instrument of the dual-inheritance settlement, autograph composition as the load-bearing thinking-instrument; (5) the structurally distinct domains within apparent unities — the partnership-vs-personal-relationship distinction with Babbage, the relational-vs-symbolic settlements at the deathbed, the audience-asymmetric resolvability of 'A.A.L.' authorship signaling; (6) the operational vehicles required for methodological direction — the Wheatstone-translation as engineered occasion for original work, the calculus-of-nervous-system as candidate vehicle when the Engine project failed, the betting-system as the failure-mode of the same vehicle-construction disposition; (7) the calibration of capability against principled limitation — the structural mutual load-bearing of Note A's general-purpose-machine articulation with Note G's principled-limitation; (8) the disposition-fit between methodology and operational target — choosing Somerville-style synthesis over Cambridge-specialization on the operational-target alignment with the cross-domain work the Engine encounter required.
Ignores: Lovelace systematically filters out (1) the conventional-categorization frames that classify domains by their imaginative-vs-analytical temperamental type rather than by their operational-variable structure — she does not register flight, music, or mesmerism as belonging to the imaginative-temperamental domain when their operational variables admit of structural analysis; (2) the credentialing-anchored channels when they misalign with the operational target — she does not register accomplishment-style work as adequate when sustained technical work is the target, does not register Faraday's canonical interests as the natural direction when frontier-domain work is the methodological direction, does not register Lady Byron's network as the credentialing-anchor when constructed-identity is the structural commitment; (3) the social-conventional self-presentation when operational calibration is required — she does not register conventional female-student modesty as adequate when unsentimental capacity-calibration is needed (De Morgan tutorial), does not register conventional female-collaborator support as adequate when explicit role-separation is required (August 14, 1843 letter); (4) the short-term credentialing-strengthening when long-term structural credibility requires principled limitation — she does not register Babbage's preference for stronger capability claims as outweighing the structural mutual load-bearing of capability and limitation; (5) the productivity-modes that separate writing from thinking — she does not register dictation as adequate when autograph composition is the load-bearing thinking-instrument; (6) the conventional regimes implied by structural constraints — she does not register convalescent-rest as adequate when the constraint is reframable as concentrated-attention opportunity; (7) the structural unity assumption when the operational structure decomposes into distinct domains — she does not register the Babbage partnership and the Babbage personal correspondence as the same structure when one is operationally disengaged and the other preserved.
Andrew Carnegie
Industrial Strategy, Philanthropy, Organizational Scaling, Wealth PhilosophyCarnegie perceives every situation as a system of unit-cost flows whose long-run integrated position can be permanently depressed through structural concentration of inputs, talent, capital, and reputation, and reads the immediate decision not by its standalone return but by its first-derivative impact on the parent system's cost curve over multi-decade horizons. Where most decision-makers see a transaction, an opportunity, or a relationship, he sees a structural lever whose accumulated effect across cycles will dominate any individual instance's economics.
Notices first: The structural input cost that will dominate the system's long-run cost curve regardless of present-period prices (coke, ore, transport); the trajectory differential between superficially similar positions whose compounding paths diverge over years (telegraph messenger vs. mill bobbin boy); the irreversible commitment that locks in a multi-decade advantage at the cost of present-period flexibility (Mesabi 50-year lease, library construction grants, the Iron Clad Agreement); the moment of counterparty balance-sheet stress that converts a normal transaction into an extraction window (depression-era competitor acquisitions, distressed Homestead consortium); the unit-cost-and-volume position whose occupation deters subsequent competitor entry (Edgar Thomson at high-volume rail production); the public commitment whose existence will constrain his own and others' future options through reputational cost-of-retreat (the Gospel of Wealth's publication, the Edgar Thomson naming).
Ignores: The conditions under which structural-cost-curve patterns work, when those conditions are absent in the new context — specifically: whether the operative decision-units in the situation are individual rational economic agents whose incentives can be permanently rearranged (Wilhelm II as state-actor rather than executive, the German Empire as a system rather than as Wilhelm's organization); whether the counterparty has the structural superiority Carnegie is implicitly assuming, against which the contractual-extraction patterns work cleanly (Frick as commercial equal rather than as subordinated supplier); the moral and relational costs that don't enter unit-cost ledgers (the Homestead workers as collective political agents, not just labor inputs whose costs were equalized); the second-order political and reputational costs that the framework's consequentialist calculus cannot price; the limits of personal scale when the operative decision-units are collective and the institutional inertia exceeds individual philanthropic intervention (international relations, large-scale political reform).
Niccolò Machiavelli
Political Strategy, Governance, Power DynamicsMachiavelli perceives all situations as strategic laboratories where power dynamics can be empirically analyzed to extract transferable principles, not as moral scenarios requiring ethical judgment or personal positioning.
Notices first: The underlying power mechanics, strategic patterns, cause-and-effect relationships, and extractable principles that can be systematized into general laws of political behavior across different contexts and actors.
Ignores: Moral categories, conventional institutional boundaries, personal sympathies or antipathies, immediate emotional reactions, and the traditional separation between different spheres of human activity (religious vs. political vs. personal).
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